Where is my order?

We're sorry your order hasn't shipped yet. We're getting it to you as quickly as we can! 

We are a small team, so shipping orders takes a bit of time. We try and let our clients know when we're facing delays. If the item you ordered was in stock and you haven't heard from us in over 7 business days, we would love to hear from you!

There are a few options here:

1. You got an order confirmation, but never got a shipping confirmation. 

• In this case, your order has not yet shipped. We will contact you when it does!

2. You never got an order confirmation. (And I checked my junk e-mails for it!) 

• In this case, it is possible that your order was never put through. Please check your Account under My Orders to see if it is there, and if you didn't create an account, contact us through our form online.

3. You got an order confirmation and a shipping confirmation, and the tracking of your shipment says it was delivered. 

• Oh no! It looks like there was an issue with your shipment. Please ask your neighbors if they got your package, check under and around your front door. If all that yields no results, contact us through our form online.